Last updated: April 2025
1. Who we are
Voyage Noir is a family-owned travel access service that facilitates resort bookings through our Premier Unlimited Vacation Club (UVC) membership. We are based in the United States. For any privacy-related questions, contact us at voyagenoir21@gmail.com.
2. Information we collect
When you submit a booking request or register as a referrer through our website, we collect the following information:
- Name and contact details (email address, phone number)
- Travel preferences (destination, dates, number of guests)
- Referral information (who referred you, or who you are referring)
- Payment information — processed securely through Stripe; we do not store card details
- Any special requests or notes you provide in our forms
We also collect basic technical information when you visit our site, including your IP address, browser type, and pages visited, through standard web hosting logs.
3. How we use your information
We use the information you provide solely to:
- Process and confirm your resort booking request
- Communicate your quote, deposit invoice, and booking confirmation
- Coordinate any requested airport transfer services
- Process referral payouts to registered referrers
- Respond to questions or requests you send us
We do not use your information for marketing purposes without your consent, and we do not sell your data to any third party.
4. Who we share your information with
To complete your booking we may share necessary information with:
- Unlimited Vacation Club (UVC) — to confirm and book your resort reservation through our membership
- Stripe — to process your hold fee and balance payments securely. Stripe's privacy policy is available at stripe.com/privacy
- Formspree — our form submission service which forwards your booking request to our email. Formspree's privacy policy is available at formspree.io
We do not share your information with any other parties.
5. Data retention
We retain your booking information for up to five (5) years for financial record-keeping purposes. If you would like your information deleted, contact us at voyagenoir21@gmail.com and we will remove it within 30 days, except where retention is required by law.
6. Your rights
You have the right to:
- Request a copy of the information we hold about you
- Request correction of any inaccurate information
- Request deletion of your personal data (subject to legal retention requirements)
- Withdraw consent for any optional communications at any time
To exercise any of these rights, email us at voyagenoir21@gmail.com.
7. Data security
We take reasonable steps to protect your information. Payment processing is handled entirely by Stripe, which is PCI DSS compliant. We do not store credit card numbers or payment details on our systems. Our website is served over HTTPS.
8. Children's privacy
Our services are not directed to children under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has submitted information through our site, contact us and we will remove it promptly.
9. Changes to this policy
We may update this policy from time to time. When we do, we will update the "last updated" date at the top of this page. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.
10. Contact us
For any privacy-related questions or requests, contact us at:
voyagenoir21@gmail.com